Frequently Asked Questions

You can rent entirely online — no office visit required. Go to our Units & Pricing page, pick your size, and complete the rental agreement through our secure online portal. You'll get gate access information right away and can move in the same day.

Yes! Once you complete the online rental agreement and payment setup, you receive your gate access code and can move in the same day. Our online move-in portal is available 24/7.

No. All rentals at WI 64 are month-to-month. There are no long-term contracts required. You can stay as long as you need and give notice when you're ready to move out.

Yes, you are responsible for providing your own lock for your unit. We recommend a disc lock or a cylinder lock for maximum security. Locks are available at most hardware stores.

To vacate your unit, remove all of your belongings, take your lock, and contact us to let us know. Make sure you give proper notice (typically by your billing date) to avoid being charged for the next month. You can also manage your account through the online portal.

We offer four unit sizes: 8×8 (64 sq ft), 10×14 (140 sq ft), 10×20 (200 sq ft), and 10×26 (260 sq ft). Our most popular size is the 10×20, which fits the contents of a 2–3 bedroom home comfortably. Visit our Units page for a full breakdown.

Here's a quick guide:

• 8×8 — Great for boxes, seasonal decorations, or a few small furniture pieces
• 10×14 — Fits a studio or 1-bedroom apartment, or a garage cleanout
• 10×20 — Fits a 2–3 bedroom home; our most popular size
• 10×26 — Fits an entire home, or use it for a vehicle or business inventory

When in doubt, go one size up — it's better to have extra room than to run out of space.

The easiest way is to visit our online move-in portal which shows real-time availability. You can also call or text us at (651) 327-0146.

Yes — our 10×26 unit is large enough to accommodate a car, motorcycle, boat, or trailer. Contact us to confirm dimensions and availability before booking vehicle storage.

Pricing varies by unit size and availability. The best way to see current pricing is to visit our online move-in portal or call us at (651) 327-0146. We offer competitive rates with no hidden fees.

You can pay online anytime through our Tenant Payment Portal. We accept major credit and debit cards. Setting up autopay is the easiest way to make sure you're never late.

We keep things transparent. There are no hidden fees. Typical costs include your monthly rent and any optional add-ons like tenant protection coverage. We'll clearly explain all charges upfront before you sign anything.

The facility is accessible daily from 6:00 AM to 10:00 PM. Contact us to confirm current hours, as they may vary.

Yes. Our facility features gated access with individual access codes for each tenant. Only registered customers can enter the property. You also provide your own lock for your individual unit, giving you complete control over your space.

While it's not always required, we strongly recommend protecting your stored items. We offer a Tenant Protection Plan through our portal. You may also check if your homeowner's or renter's insurance covers items in storage. Visit our Tenant Protection page to learn more.

For safety and legal reasons, the following items are not allowed in storage:

• Flammable or hazardous materials (gasoline, chemicals, propane)
• Food or perishables
• Living animals or plants
• Illegal items or stolen goods
• Firearms or ammunition (without proper authorization)
• Anything with strong odors that could affect neighboring units

When in doubt, contact us before storing something you're unsure about.

We are located at 692 West North Shore Drive, New Richmond, WI 54017. We're situated right on WI-64 making us easy to access from New Richmond, Hudson, Baldwin, Somerset, and Stillwater, MN.

Visit our Contact page for an interactive map and one-click directions via Google Maps or Apple Maps. You can also search "WI 64 Self Storage New Richmond WI" in any navigation app.

Absolutely. We welcome customers from throughout the region, including Stillwater, MN, Hudson, WI, Baldwin, WI, Somerset, WI, and all surrounding communities. We're conveniently located right off WI-64, making the drive quick and easy.